“Most Indian businesses are growing accustomed to criticism from bloggers. Yet there are still some that, instead of mounting a PR offensive, send in their lawyers and try to stifle speech on the Internet. What they’re finding is that this approach is counterproductive—they may succeed in silencing an individual blogger, but a hundred more then take up the cause. Like Western companies before them, Indian companies must learn that trying to stifle speech instead of winning debates is a losing strategy.”
Read the full article: Learning to live with bloggers
Also read: Will NDTV and Barkha Dutt sue Facebook next?